At Helmetnova, we take pride in the products we manufacture. Our goal is to deliver your purchased items safely and quickly. Our products are well-packaged to ensure safe transportation, and we entrust delivery to professional third-party courier companies.
Order Processing
- Order processing time is 1-2 days
- It may take longer to process during the holiday season.
Shipping and delivery time or order cut off time
The order cut-off time 5.00 PM (GMT-06:00) Central Standard Time (Chicago)
| Country |
Estimated Delivery Time |
Shipping Cost |
Courier |
| USA |
5-8 days |
$0 |
DHL, UPS |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
We do not ship to countries outside the United States at this time.
Checklist
All packaging for damage
- According to the delivery note, please make sure you receive the correct item
- If there is any breakage or damage, please contact us promptly
- *Please do not discard the package until you are sure it is free of any problems.
Delivery and tracking of goods
- You will receive an email notification when your order leaves our local warehouse.
- For FedEx/UPS/DHL deliveries, you will receive tracking information in an email.
Out-of-delivery time
- Due to covid-19, international shipping may be delayed. If your order is delayed, please contact us via email at support@helmetnova.com and we will promptly verify the situation with the shipping company. Thank you for your understanding and support.
Incorrect shipping address
- Please make sure your shipping address is accurate. If a shipment is returned due to an incorrect shipping address, a $10 re-delivery fee will be charged.
- If you have any questions, please contact us directly at support@helmetnova.com
Tax For United States
CONTACT US:
Email: support@helmetnova.com
Phone: +1 323-484-3571
Address: 7065 Michael Rd, La Pine, OR 97739, USA
